Tensorix Labs collects only the information needed to respond to inquiries, operate requested diagnostics and email subscriptions, understand website performance, and improve its services.
Information you submit
A project inquiry can include your name, email address, and message. A Tensorix Field Notes subscription includes your email address, the consent presented with the form, and operational information about that subscription. An interactive diagnostic processes the choices needed to calculate your result. If you choose to save that result, Tensorix Labs stores your name if provided, email address, campaign source, result band, primary gap, confidence, recommended next step, diagnostic version, and completion time in HubSpot. Raw diagnostic answers and selected sensitive categories are not stored in HubSpot. Submitting a project inquiry or saving a diagnostic result does not subscribe you to recurring marketing email.
How the information is used
Inquiry information is used to evaluate and respond to your request. Diagnostic information is used to provide and save the result, deliver the requested resource, understand which operating issue the result indicates, and support an appropriate follow-up. Subscription information is used to deliver the publication you requested, maintain preferences and suppression records, and understand aggregate publication performance. Tensorix Labs does not sell or rent email lists.
Website and email measurement
The website uses Google Analytics to understand aggregate traffic, acquisition, and selected interactions. Diagnostic analytics include only the diagnostic identifier and version, result band, primary gap, confidence, and funnel step. Custom analytics events do not include names, email addresses, project messages, raw diagnostic answers, selected sensitive categories, or other form contents. Email delivery, clicks, bounces, complaints, and unsubscribe activity are measured in HubSpot. Browser privacy settings, consent choices, and blocking tools can limit measurement.
Service providers
Tensorix Labs uses HubSpot for customer relationship management, forms, subscriptions, and marketing email; Google Analytics for website measurement; and Cloudflare for website delivery and security. These providers process information according to their agreements with Tensorix Labs and their own privacy terms.
Your choices
Every recurring marketing email includes a way to unsubscribe or manage preferences. Tensorix Labs retains the minimum suppression evidence needed to honor an opt-out. You can ask to access, correct, or delete information, subject to applicable legal and operational requirements.
Contact
For a privacy request or question, email contact@tensorixlabs.com.